This policy explains what types of personal information will be gathered when you visit our website, and how this information will be used.
Please note that this policy applies to the company’s main web pages (i.e. those contained at www.nicholaslee.surgery). If you follow a link to any other website, please check their policies before you submit any personal information to those websites.
We will not collect personally identifiable information about you, for example your name and email address, unless you complete and submit an enquiry form via this website or email us directly and have agreed for us to hold your data. Please note that information submitted over this website is normally unprotected until it is received and uploaded on to our practice management system.
On the website, you may be asked to provide some limited personal information which maybe used:
• to contact you,
• to provide you with information on our services if you have consented to this,
• to improve the way the content is presented to you on the website.
By supplying this information you are consenting to NicholasLee.surgery holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose.
When you send an email or complete an enquiry form we will not share your email address or private information with anyone outside of our practice team, other than with medical professionals directly involved with your care, your insurance company or the relevant hospital you are being treated at.
Examples of this type of sharing of information are:
• Writing to your referrer usually your medical General Practitioner or General Dental Practitioner,
• Your insurance company,
• Referring you, with your consent, to colleagues for further ongoing investigations.
We take your confidentiality seriously and ensure appropriate safeguards are in place to protect your data. Personal information provided will only be used for the purposes stated when the information is requested. Personal information will not be sold to third parties, or provided to direct marketing companies or other such organisations without your permission. Personal information collected and/or processed is held in accordance with the provisions of the Data Protection Act 2018.
We may also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our webmasters. This is statistical data about our users’ browsing actions and patterns which does not identify any individual and allows us to ensure that content from our site is presented in the most effective manner for you and for your computer. Demographical and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the website. Any disclosure of this information will be in aggregate form and will not identify individual users.
At any time, you may request to see all the personal data we have about you in our records. Send an email to firstname.lastname@example.org from the address that you used to communicate with us previously – either directly, or using that link. We will then send an email to that address with a list of all the personal data we have related to this exact email address.
Changing your personal data in our records
Send an email to email@example.com from the address that you used to communicate with us previously – either directly, or using that link. We do it this way to stop others from changing your data without your knowledge or consent.
Removing your personal data from our records
Send an email to firstname.lastname@example.org from the address that you used to communicate with us previously – either directly, or using that link. We do it this way to stop others from deleting your data without your knowledge or consent. Once we receive the request, we will remove all related personal data from our database(s) and send you a final email confirming removal.